Chapman & Heilman Properties Tenants

Find quick solutions to common property management questions about our services, processes, and how PPG Homes can assist you.

All rent payments must now be made through the PPG Homes Payment Portal.
👉 Pay Rent Online via ACH or Debit/Credit card.

  • If you are an existing tenant and previously used the Resident Center:
    Your login remains the same, but you may need to reset your password.
    👉 Go to the payment portal homepage and click “Forgot Password” to request a new one.

  • New tenants:
    You’ll need to create a new account using the same portal link above.

Yes! You can make cash, check, or money order deposits at:

📍 Fifth Third Bank
1534 S West Ave, Freeport, IL 61032

Use the following instructions:

Business Name: Freeport Portfolio LLC

  • Cash: Write your full name & street address on the deposit ticket.

  • Check/Money Order: Write your full name & street address on the deposit ticket and in the memo section of the check/money order.

📞 Phone: 815-493-8710
đź“§ Email: property-management@piedpipergroup.com
📍 Office: 411 S State, Freeport, IL 61032
🕗 Hours: Monday–Friday, 8:00 AM – 5:00 PM

No, your current maintenance staff remains the same.
Your main contact is Gabby — reach her at 815-493-8710 (Option 2) during business hours.

Get Answers

Find quick solutions to common property management questions about our services, processes, and how PPG Homes can assist you.

We provide tenant screening, rent collection, maintenance coordination, and leasing services to simplify property management.

Our team coordinates repairs promptly with trusted contractors and keeps owners informed throughout the process.

We conduct background checks, credit assessments, and reference verifications to find reliable tenants.

Visit our Contact page or call us directly to discuss your property management needs.

Need Help?

Find answers to common questions about tenant screening, lease agreements, rent collection, and maintenance services offered by PPG Homes.
Our tenant screening process includes background checks, credit assessments, and reference verifications to ensure reliable tenants.
Rent is collected through our secure online portal, ensuring timely payments and easy management.
Report maintenance issues through our online system or contact our team directly for prompt assistance.
Our leasing services include preparing and explaining lease agreements to ensure clarity and mutual understanding.
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